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If not please contact the surgery and book a 5 minute appointment with the practice nurse.  Keep yourself protected.  

When contacting the surgery by telephone please ensure you dial the number correctly 02380 672666

Please always consider using our E-Consult Link below for general clinical and administrative advice including sick certificates


TARGET is a scheme that brings our city’s GPs, Practice Nurses and Health Care Assistants together every two months to learn new skills, hear about new treatments and share good practice.  We think it will mean better services all round – that is what we’re aiming for!
It means that your surgery will need to close for one afternoon every two months but we will ensure that medical care will be available when you need it.  The surgery will therefore be closed on the following afternoons but the Out of Hours service (which can be accessed by calling 111) will cover: 
Wednesday 13 November
Thursday 16 January 2020
Thursday 26 March 2020

Nurse Practitioners

Mrs Helen Crowe (f)

Helen is our new Advanced Nurse Practitioner who joined the surgery in August 2017.  Helen is highly experienced and works in conjunction with the GP's.  Her role includes telephone triage and assessment, prescribing, general health problems and management of chronic diseases.  Helen also does home visits for patients who are housebound or do not have the ability to be seen at the surgery.  Having an ANP within the surgery is a huge support to our patient care and Helen is a great asset to our service provided to you.



Mrs Rachael Shutt (f)

Rachael is a qualified RGN who is also our clinical infection control lead.  Being part of the Practice Nursing Team she is experienced in nurse treatment room duties. 

Racheal has special interests in Asthma, COPD, Spirometry, Baby Immunisations, Cervical Cytology, Leg Ulcers and Travel Vaccinations.  Racheal also provides training and clinical support and mentorship to the Health Care Assistants within the practice.

Mrs Nicki Bennett (f)

Nicky is a qualified SRN who has a special interest in Respiratory Diseases like Asthma & COPD. As well as her special interest Nicky is also experienced in clinical treatment duties and supports family planning, healthy living advice, cervical cytology and minor ailments.

Ms Jacqui Young (f)

Jacqui joins the surgery as a Practice Nurse on 17 June 2019. 

Healthcare Assistants

Mrs Maureen Bowers (f)

Our Experienced HCA helps patients with family planning, healthy living advice, blood pressure checks and dressings.  Maureen also provides New Patient Health Checks, NHS Health checks and she is our INR monitoring lead.  


Mrs Saleha Choudhury (f)

Our phlebotomist runs blood taking clinics 3 times per week.  Saleha also works as a receptionist.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website