There is support available for patients who are shielding, this is being co-ordinated through the City Council COVID support hub and SoLinked. The following webpage is useful https://www.southampton.gov.uk/news/article.aspx?id=tcm:63-426458 . It says:
The Hub will enable the council to respond to requests, using our own resources and voluntary sector, the community, and faith sector partners to deploy help quickly.
It will provide:
- A dedicated helpline - 023 8083 4800, open Monday to Friday, 8.30am to 5pm if you are in a vulnerable group, in critical need and have no other means of support
- Emergency food and social contact, if needed, to those who have registered for support after having received their letter from NHS England
- Signposting and connecting people to voluntary organisations and community groups in their local area for support, and linking residents to an appropriate service, which may be provided by the Council or the Voluntary sector
- As well as to support queries and issues, such as if you are unable to pay council tax or if you cannot pay your rent Southampton City Council is working with NHS Southampton City CCG and Saints Foundation to co-ordinate the collection and delivery of medications for those who do not have a family/ friend network in place for support